Responsible Gaming Commitment
with bd
At bd, we believe betting is a form of entertainment — not a way to escape life's pressures. Our goal is for every player to enjoy it safely, in good health, and in full control.
For adults only
You must be at least 21 years old to open an account at bd and participate in any betting or casino activity. Age is verified during account registration, and identity documents may be requested if needed. Use of accounts by minors is strictly prohibited.
What is responsible gaming and why does it matter
Betting or casino gaming is primarily a form of entertainment. However, some people may develop a habit of excessive play, which can have a negative impact on their personal, family and financial life. Responsible gaming means setting limits on your time, money and attention, and enjoying within those limits.
At bd, we want to build an environment where every player can make decisions freely. Our Terms and Conditions clearly state when and how gaming stays healthy, and what behaviours are considered problematic.
Remember, betting is never a guaranteed source of income. Both winning and losing are possible — so only play with money you can afford to lose.
- Set a fixed time limit for playing and stick to it.
- Give the highest priority to time spent with family and friends.
- Never bet with borrowed money or money set aside for important expenses.
- Avoid placing more bets to chase losses after losing.
- Avoid making betting decisions while under the influence of alcohol or anything else.
Key principles of healthy betting
- Betting is entertainment, not income.
- Never go beyond your budget.
- Keep your account secure from children and minors.
- Take breaks instead of playing for long stretches at a time.
- Be in a calm state of mind before playing — do not bet when angry or frustrated.
- Speak to bd's support team whenever you need to.
You can learn more about bd's core values and philosophy on our About Us page.
Tools to keep yourself in control
bd offers players several control features. Using these tools, you can decide for yourself how much time and money you spend.
Setting a deposit limit
Set in advance the maximum amount you can deposit per day, per week or per month. Once the limit is set, it will not be possible to deposit more than that amount into your account.
Setting a loss limit
Set in advance how much you are willing to lose over a given period. Once that amount is reached, the system will automatically stop you.
Session time limit
Limit how long you stay logged in at a stretch. When the time is up, a warning will appear on screen and the session will end automatically.
Temporary break (cooling-off)
If you feel you need a short break, you can temporarily close your account for anywhere from 24 hours to 30 days. You will not be able to log in during this time.
Self-Exclusion
If you feel your gaming habit is getting out of control, you can exclude yourself for a fixed period of 6 months to 5 years. During this time, your account cannot be opened for any reason.
Reality reminder
At set intervals, a pop-up message will show how long you have been playing and how much you have won or lost. This keeps you aware of your situation.
Warning signs of problematic gaming
If the following signs appear, it means your gaming habit may be heading toward a problem. Being aware in time is the most important thing.
How to assess yourself
Ask yourself a few simple questions:
- Can I say how much I spent on betting last month?
- Has someone close to me ever expressed concern about my betting?
- Have I ever said "this is the last time" and still been unable to stop?
- Has betting reduced my savings or increased my debt?
If the answer to any of these questions is "yes" — take it as a sign that it is time to act. You will find answers to more questions about responsible gaming in our FAQ.
Ways to get help
Acknowledging the problem is the first and bravest step. You can get support through any of the following.
bd Live Chat Support
bd's 24/7 live chat support team is ready to help in both Bengali and English. Talk to us now about self-exclusion, setting limits, or any concern — you will receive support, not judgement.
Contact by email
You can also write to bd's support team by email instead of live chat. Requests for self-exclusion or account limit settings can be sent by email — action is usually taken within a few hours.
Family and loved ones
Talk openly with a family member or a trusted friend about your situation. Support from someone close can sometimes be more effective than professional help.
Professional counsellors
There is no shame in speaking with a mental health professional or counsellor. Organisations and hospitals providing mental health services in Bangladesh offer help for gambling-related problems.
Support groups
Joining a support group of people facing the same issue can be very helpful on the path to recovery. These groups offer the opportunity to share experiences and strategies.
Account security
Keep your password secure and make sure you log out so that underage family members cannot use your bd account. Contact the support team if you need to enable PIN protection on your account.
bd's commitment
bd is not just a betting platform — we want to build a responsible community. Every system, every feature and every policy we have is built with this goal in mind. Our Privacy Policy explains how we keep your data and activity secure.
We know that a betting platform carries its own responsibility. That is why we reach out when suspicious behaviour is detected, apply limits where needed, and direct players at risk of harm toward support.
Remember — bd is always with you, not only when you win, but also when you need help.
Responsible gaming means making the right decisions for yourself, for your family, and for society.